At Cale Wanders, we are committed to delivering your outdoor and travel products quickly and securely. This Shipping Policy outlines our delivery practices and timelines.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- You will receive an order confirmation via email or SMS once your order has been placed.
2. Delivery Time
- Standard delivery takes 3–7 business days depending on your location.
- Remote or rural areas may take up to 10 business days.
- Delivery times may be affected by public holidays, weather conditions, or unforeseen logistics delays.
3. Shipping Charges
- Shipping fees, if applicable, will be displayed at checkout before you confirm your order.
- From time to time, we may offer free shipping promotions, which will be clearly mentioned on our website.
4. Cash on Delivery (COD)
- We currently only offer Cash on Delivery (COD) as a payment method.
- Please ensure that you have the exact amount available at the time of delivery.
5. Delivery Coverage
- We deliver to most regions within our serviceable area.
- If your location is not covered, we will notify you after order placement and arrange an alternative solution if possible.
6. Order Tracking
- Once your order has been shipped, we will provide tracking details (if available) so you can monitor your delivery status.
7. Delayed or Failed Deliveries
- If delivery is delayed beyond the expected timeline, our team will inform you promptly.
- In case of failed delivery attempts due to incorrect address or unavailability of the recipient, additional delivery charges may apply.
8. Contact Us
For any shipping-related questions, please reach out to our customer support team: